Increase revenue, enable contactless registration, & reduce patient no shows with text, voice, and email

We help you more efficiently fill schedules so you can focus on keeping patients healthy.

  • Facilitate contactless check-in
  • Fill cancellation slots within minutes
  • Provide COVID instructions prior to visits
  • Increase scheduling capacity
  • Drastically reduce patient no shows
  • Maximize front office efficiency
  • Facilitate contactless check-in
  • Fill cancellation slots within minutes
  • Provide COVID instructions prior to visits
  • Increase scheduling capacity
  • Drastically reduce patient no shows
  • Maximize front office efficiency

50% increase

in patient appointment attendance

20% – 40% increase

in total office appointments

75% decrease

online reviews from patients

5X more

online reviews from patients

Jodi Shephardson

Director of Support Services, Adelante Healthcare

“In addition to reduced no show rates, our front office operations have benefited from the appointment reminder solution because we no longer have to spend time manually calling patients to remind them of upcoming visits. The solution has also greatly reduced call backs at our call centers, which frees up our phone lines for more urgent patient calls.”

HIPAA
Azure

Features

Automate SMS text and voice

Ensure your patients can be reached where they want
Detect landlines vs. mobile numbers
Fully customizable to deliver messages that fit your unique patient’s needs

Features

Automate SMS text and voice

Ensure your patients can be reached where they want
Detect landlines vs. mobile numbers
Fully customizable to deliver messages that fit your unique patient’s needs

Two-way communication

Enable real-time correspondence with your patients
Back-fill late cancellations
Facilitate healthcare conversations

Two-way communication

Enable real-time correspondence with your patients
Back-fill late cancellations
Facilitate healthcare conversations

Easily make changes and track messaging

Use self-service portal to make changes to messaging
Leverage robust reporting and message forecasts
Monitor no-show rates and predict high risk appointments with a predictive dashboard

Easily make changes and track messaging

Use self-service portal to make changes to messaging
Leverage robust reporting and message forecasts
Monitor no-show rates and predict high risk appointments with a predictive dashboard

Easily communicate with your patients while safeguarding their information

Built for HIPAA compliance by healthcare technology experts on Azure’s HITRUST certified cloud.

Encryption for all data and Personal Health Information (PHI)

Data sent to and from Providertech’s Azure cloud infrastructure is encrypted with TLS/SSL with authentication devices for client and server-side

Secure and HITRUST Certified Infrastructure

Our environments and your data run on Azure’s HITRUST certified infrastructure leveraging Azure blueprints and security technologies such as two-factor authentication, IAM access control management, encryption at rest and in transit and more…

Built with TCPA safeguards

Safely communicate with patients in compliance with federal regulations using right party validation, a reassigned phone numbers API, and more.

Robust EMR integration

Streamline and simplify your existing communication

  1. Choose how and when messages will be delivered—and to whom.
  2. Providertech’s CareX engine automatically pulls records from your EMR based on your appointment types, providers, and clinics.
  3. Patients receive a text, voice, or email reminder and respond with a confirmation or cancellation.
  4. Responses, confirmations, and cancellations are displayed in your self service portal and pushed directly into your practice management system.

Get Started

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