Turn No-Shows Into Present and Always On Time

CareReminder helps providers increase revenue, enable contactless check-in and reduce the headache of managing patient no-shows with modernized text, voice and email solutions.

  • Facilitate contactless check-in
  • Fill cancellation slots within minutes
  • Provide pre-visit instructions prior to arrival
  • Increase scheduling capacity
  • Drastically reduce patient no shows
  • Maximize front office efficiency
  • Facilitate contactless check-in
  • Fill cancellation slots within minutes
  • Provide pre-visit instructions prior to arrival
  • Increase scheduling capacity
  • Drastically reduce patient no shows
  • Maximize front office efficiency

50% increase

in patient appointment attendance

20% – 40% increase

in total office appointments

75% decrease

online reviews from patients

5X more

online reviews from patients

Jodi Shephardson

Director of Support Services, Adelante Healthcare

“In addition to reduced no show rates, our front office operations have benefited from the appointment reminder solution because we no longer have to spend time manually calling patients to remind them of upcoming visits. The solution has also greatly reduced call backs at our call centers, which frees up our phone lines for more urgent patient calls.”

HIPAA
Azure

Features

Automate SMS text and voice

Reach patients where they are
Differentiate between landline and mobile phone numbers
Easily Customize CareReminder to offer individual communication preferences

Features

Automate SMS text and voice

Reach patients where they are
Differentiate between landline and mobile phone numbers
Easily Customize CareReminder to offer individual communication preferences

Two-way communication

Activate real-time communication
Quickly back-fill late cancellations with little effort
Facilitate patient healthcare conversations

Two-way communication

Activate real-time communication
Quickly back-fill late cancellations with little effort
Facilitate patient healthcare conversations

Easily make changes and track messaging

Change messaging in seconds with the self-service portal

Analyze messaging via robust reporting and forecasting tools
Monitor no-shows and predict risk with a customized dashboard

Easily make changes and track messaging

Change messaging in seconds with the self-service portal

Analyze messaging via robust reporting and forecasting tools
Monitor no-shows and predict risk with a customized dashboard

Safeguard critical information while making patient communication easier

Built for HIPAA compliance by healthcare tech experts via Azure’s HITRUST Certified Cloud.

Encrypt every piece of data and Personal Health Information (PHI)

Data sent to and from Providertech’s Azure cloud infrastructure is encrypted with TLS/SSL with authentication devices for client and server-side

Leverage the most secure, HITRUST Certified Cloud Infrastructure

Our environments and your data run on Azure’s HITRUST certified infrastructure leveraging Azure blueprints and security technologies such as two-factor authentication, IAM access control management, encryption at rest and in transit and more…

Strategically built with TCPA safeguards

Safely communicate with patients in compliance with federal regulations using right party validation, a reassigned phone numbers API, and more.

Robust EMR integration

Streamline and simplify your existing communication

  1. Choose how and when messages will be delivered—and to whom.
  2. Providertech’s CareX engine automatically pulls records from your EMR based on your appointment types, providers, and clinics.
  3. Patients receive a text, voice, or email reminder and respond with a confirmation or cancellation.
  4. Responses, confirmations, and cancellations are displayed in your self service portal and pushed directly into your practice management system.

Learn more about CareX Solutions

Schedule time with our patient care experts to better understand how your organization can benefit from Providertech’s CareX Suite.