by Alicia Norton | May 31, 2022 | Patient Communication, Patient Engagement
Providers understand that the appointment creation process and getting patients in the door, both physically and virtually, drive their revenue cycle. What’s more complex to work through as COVID-19 restrictions ease is learning the best way to optimize existing...
by Alicia Norton | May 12, 2022 | Patient Communication, Patient Engagement
According to the Health Resources & Services Administration (HRSA), health literacy is “the degree to which individuals have the capacity to obtain, process, and understand basic health information needed to make appropriate health decisions.” First...
by Alicia Norton | May 3, 2022 | Automation, Patient Communication, Patient Engagement, Patient Outreach, Population Health, Workflow Efficiency
Picture this: You’ve got a full day of work today, but somehow you need to squeeze in an extra hour to update your plates at the DMV. You tried to get the plates through the DMV’s website for the past week, but it’s glitching again, and the due date...
by Alicia Norton | Apr 14, 2022 | Automation, HIPAA, Patient Communication, Patient Engagement, Patient Outreach, Secure Messaging, Security, Workflow Efficiency
Patient engagement platforms are being utilized more than ever for encouraging interaction with healthcare providers. According to a 2021 survey by NextGen Healthcare, 83 percent of ambulatory healthcare respondents believe engagement solutions play a fundamental role...
by Alicia Norton | Apr 7, 2022 | Patient Engagement
Engaging with patients has been long known to have substantial benefits. As detailed in a previous blog, for healthcare providers, it has helped reduce costs, improve outcomes, increase operational efficiency, lower hospital readmission rates and enhance population...
