by Holly Meyer | Aug 1, 2024 | Conversational AI, HIPAA, TCPA Compliance
Healthcare is full of acronyms: EHR, SDOH and FQHC just to name a few. HIPAA often tops the list because a lack of compliance with it has the potential to result in costly fines and penalties. Although independent from HIPAA, the Telephone Consumer Protection Act...
by Holly Meyer | Jul 24, 2024 | Conversational AI, Patient Engagement
Patient engagement continues to be a popular topic among healthcare providers, especially with the rapid shift toward healthcare consumerism. And why not? It offers numerous perks, from reduced costs and increased reimbursement to improved patient outcomes,...
by Holly Meyer | Jul 17, 2024 | Conversational AI, Patient Engagement, Patient Outreach
No matter how you look at it, healthcare is a business. Physicians might go into practice with the sole goal of improving patient outcomes, but they must maintain financial sustainability to keep their doors open — and probably to pay off loads of debt from medical...
by Holly Meyer | Jul 11, 2024 | Conversational AI, Patient Engagement, Population Health
Not everyone wants to be the center of attention. In healthcare, though, that’s the purpose of patient-centered care. Patient-centered care puts the patient’s needs and desired health outcomes at the forefront and encourages the active collaboration and shared...
by Holly Meyer | Jul 3, 2024 | Conversational AI, Patient Engagement
In today’s healthcare industry, patients are in charge. The rapid rise of healthcare consumerism, spurred by the COVID-19 pandemic, is driven by patients expecting providers to match their preference for convenience by offering digital tools as businesses in other...
