by Providertech | Feb 12, 2019 | Patient Outreach, Workfow Efficiency
As the healthcare industry shifts focus from volume to value, modern payers and providers are leveraging patient outreach software to improve patient engagement and satisfaction at a larger scale and lower costs than traditional communication practices allow.... 
by Providertech | Feb 5, 2019 | Patient Engagement, Patient Outreach, Reputation Management
While healthcare organizations need to continue building relationships with their existing patients, practices who want to grow must work to attract new patients at the same time. And, in today’s technology-enabled world, bringing new patients in the door doesn’t... 
by Providertech | Jan 22, 2019 | Patient Access, Patient Communication, Patient Engagement, Patient Outreach
Meet La Comunidad Hispana La Comunidad Hispana is a nonprofit Federally Qualified Health Center serving over 6,300 unique patients annually. Located in Southern Chester County, Pennsylvania, La Comunidad Hispana’s roots began as a social service agency for vulnerable... 
by Providertech | Jan 15, 2019 | Patient Communication, Patient Outreach, Reputation Management
Patient feedback is critical to ensuring quality healthcare and patient satisfaction. Not only does it provide insight into your patient’s experience, it can help you identify opportunities to close gaps in care and improve your reputation. Whether you collect patient... 
by Providertech | Jan 9, 2019 | Patient Outreach, TCPA Compliance, Uncategorized
Healthcare payers, providers, and Federally Qualified Health Centers understand how important communication is to increasing patient engagement and quality outcomes. However, sometimes uncertainty around laws and regulations such as the Telephone Consumer Protection... 