As healthcare organizations and providers are working tirelessly to care for patients amidst the COVID-19 pandemic, communication solutions, such as automated texting and calling, can help them keep patients updated on when, where, and how to stay connected to their...
People spend more time at home, at work, and going about their daily routine than they do in the doctor’s office. That’s why it’s so important that your practice prioritizes improving patient engagement. Patient engagement isn’t a new buzzword,...
Many healthcare providers prefer to use text messaging to communicate with each other and their patients on personal mobile devices because it’s quick, easy, and convenient. However, if text messaging contains a patient’s protected health information...
In 1996, the Department of Health and Human Services adopted national standards for securely managing health information. Called the Healthcare Insurance Portability and Accountability Act, or HIPAA, these strict guidelines require all healthcare employees and every...
Digital technology has been redefining the way health care is delivered for years. Today, just about anyone with an internet connection can receive care using telehealth. Given the current state of our country’s health, it’s more important than ever to...
