by Providertech | Jun 18, 2019 | Patient Access, Patient Engagement, Patient Outreach
Cross-industry studies show that increasing customer retention rates by 5 percent can increase profits from 25 to 95 percent. While that’s a wide profit range, the implications show that improving patient retention can significantly impact your practice’s bottom line... 
by Providertech | May 7, 2019 | Patient Access, Patient Engagement
As patients spend more time online, modern practices recognize the importance of offering patient self-scheduling as a way to make appointments. Gone are the days of calling a practice during regular business hours. Most patients are working their own 9 to 5 and would... 
by Providertech | Apr 30, 2019 | Patient Communication, Patient Outreach
Hospital readmissions can have a significant negative impact on health systems from both a clinical and financial perspective. Readmissions are one of the most expensive scenarios to treat, as the Agency for Healthcare Research and Quality (AHRQ) reported that... 
by Providertech | Apr 16, 2019 | Patient Communication, Patient Outreach
The healthcare industry is catching on to the time and cost-savings of automated technology. From appointment reminders to scaled communication efforts, technology is enabling healthcare providers and payers to more effectively scale their patient outreach strategy.... 
by Providertech | Apr 9, 2019 | Patient Communication, Patient Outreach, Reputation Management
As modern healthcare continues to move toward a more digital experience in hopes of enabling easier, convenient access and care for patients, digital patient satisfaction surveys are an increasingly popular way for healthcare organizations to measure a variety of... 