In 1996, the Department of Health and Human Services adopted national standards for securely managing health information. Called the Healthcare Insurance Portability and Accountability Act, or HIPAA, these strict guidelines require all healthcare employees and every...
Is your office still making manual phone calls to remind patients of upcoming appointments? If so, you’re among only 10% of healthcare organizations who haven’t upgraded to an automated platform that can save you significant time and money, like patient appointment...
With the shift from fee-for-service to value-based care, population health management is a priority at most healthcare practices. But while many providers agree that it’s crucial, most organizations have a hard time implementing strategic population health...
During a busy week, it’s easy to forget about scheduled healthcare appointments. But patients who miss appointments can be a source of frustration for physician practices as the last minute vacancies negatively impact revenue and efficiency. While it’s impossible to...
Knowing what things consumers look for is important to long-term success for any business and healthcare is no exception. Patients know they have options when it comes to choosing a doctor. And, while they want doctors who are knowledgeable, the most important things...
Do you know what your patients are doing in between appointments to manage their health and wellness? Chances are you can easily tell if patients are adhering to their care plans when they’re in your doctor’s office, but it’s not always easy to know if they’re...
