by Providertech | Apr 16, 2019 | Patient Communication, Patient Outreach
The healthcare industry is catching on to the time and cost-savings of automated technology. From appointment reminders to scaled communication efforts, technology is enabling healthcare providers and payers to more effectively scale their patient outreach strategy.... 
by Providertech | Apr 9, 2019 | Patient Communication, Patient Outreach, Reputation Management
As modern healthcare continues to move toward a more digital experience in hopes of enabling easier, convenient access and care for patients, digital patient satisfaction surveys are an increasingly popular way for healthcare organizations to measure a variety of... 
by Providertech | Mar 19, 2019 | Patient Communication, Patient Outreach, Population Health
Most clinical outcomes are credited to the acute care setting, but patients, too, play a significant role in improving their health and wellness. This is especially true for chronic disease patients who desire to manage their conditions but may lack the resources or... 
by Providertech | Jan 22, 2019 | Patient Access, Patient Communication, Patient Engagement, Patient Outreach
Meet La Comunidad Hispana La Comunidad Hispana is a nonprofit Federally Qualified Health Center serving over 6,300 unique patients annually. Located in Southern Chester County, Pennsylvania, La Comunidad Hispana’s roots began as a social service agency for vulnerable... 
by Providertech | Jan 15, 2019 | Patient Communication, Patient Outreach, Reputation Management
Patient feedback is critical to ensuring quality healthcare and patient satisfaction. Not only does it provide insight into your patient’s experience, it can help you identify opportunities to close gaps in care and improve your reputation. Whether you collect patient... 
by Providertech | Dec 11, 2018 | Automation, Patient Communication, Transportation, Workfow Efficiency
Poor front office efficiency is a major contributor to the epidemic of physician and medical staff burnout. Characterized by work-related exhaustion and doubt of professional abilities, burnout affects 30 to 60 percent of physicians across various specialties... 