by Holly Meyer | Apr 24, 2024 | Patient Communication, Patient Engagement, Patient Outreach
The American Association of Medical Colleges projects a national physician shortfall of at least 37,000—and possibly well over 100,000— over the next decade. Research shows that Americans living in areas where primary care doctors and nurse practitioners are in short...
by Holly Meyer | Apr 17, 2024 | Patient Communication, Patient Engagement, Patient Outreach
Today’s healthcare consumers are busy. They expect healthcare to provide them with the convenient, frictionless and personalized experience businesses in other industries offer. Although healthcare has typically been a little slow to adopt consumer-centric...
by Holly Meyer | Apr 10, 2024 | Automation, Conversational AI, Patient Communication, Patient Engagement, Patient Outreach
The American Cancer Society estimates that there will be approximately 234,580 new cases of lung cancer in 2024 and roughly 125,070 deaths from the disease. Those are sobering numbers. Lung cancer is the leading cause of cancer death in the United States. Each year,...
by Holly Meyer | Apr 2, 2024 | Conversational AI, Patient Communication, Patient Outreach, Secure Messaging
Hallucinations and artificial intelligence (AI) certainly sound like an odd combination. One is falsely perceiving the presence of something, and the other is a type of technology. However, hallucinations in generative AI refer to mistakes. Entities utilizing...
by Holly Meyer | Mar 26, 2024 | Conversational AI, Patient Communication, Patient Engagement, Patient Outreach
Patients miss doctor’s appointments. It is an inevitable part of healthcare. Some individuals simply forget that they scheduled it, and others might not have reliable transportation to get there. Whatever the reason, patient-no-shows cost physician practices — and...
by Holly Meyer | Mar 19, 2024 | Conversational AI, Patient Communication, Patient Outreach
Nobody likes to stay in a hospital. The beds aren’t comfortable, the food is mediocre at best and getting a good night’s sleep is nearly impossible. What’s even worse is having to be readmitted. Hospital readmissions are problematic because they lead to poor clinical...