Value-based healthcare is a model of care delivery that focuses on both patient outcomes and the quality of care delivered. In a value-based healthcare model, doctors and health systems get paid based on patient outcomes rather than for each procedure or patient...
During a busy week, it’s easy to forget about scheduled healthcare appointments. But patients who miss appointments can be a source of frustration for physician practices as the last minute vacancies negatively impact revenue and efficiency. While it’s impossible to...
Knowing what things consumers look for is important to long-term success for any business and healthcare is no exception. Patients know they have options when it comes to choosing a doctor. And, while they want doctors who are knowledgeable, the most important things...
Do you know what your patients are doing in between appointments to manage their health and wellness? Chances are you can easily tell if patients are adhering to their care plans when they’re in your doctor’s office, but it’s not always easy to know if they’re...
Cross-industry studies show that increasing customer retention rates by 5 percent can increase profits from 25 to 95 percent. While that’s a wide profit range, the implications show that improving patient retention can significantly impact your practice’s bottom line...
If you read part I of this blog series, “7 Things I Wish My Doctor Would Do”, we’ve already met! I’ve worked in the healthcare industry for years and have a pretty good idea of what patients want and need out of their healthcare provider. If you missed it, you can...
