Staffing Shortages, Less Direct Patient Care and the COVID-19 Pandemic: Key Factors in Nurse Burnout When you ask children these days what they want to be when they grow up, many say an astronaut, firefighter or teacher. The most popular answer used to be doctor or...
Sometimes, a high number is a good thing. Take, for example, a test score or an IQ. Other times, it can spell trouble. A prime example of this is the United States’ current consumer price index (CPI), a measure of inflation. The CPI is at its highest level in almost...
Patient satisfaction continues to be a key focus in the healthcare industry. As discussed in a previous blog, it refers to whether patients’ expectations of their medical care are met and their contentment with their healthcare provider(s). Although any number...
Providers understand that the appointment creation process and getting patients in the door, both physically and virtually, drive their revenue cycle. What’s more complex to work through as COVID-19 restrictions ease is learning the best way to optimize existing...
According to the Health Resources & Services Administration (HRSA), health literacy is “the degree to which individuals have the capacity to obtain, process, and understand basic health information needed to make appropriate health decisions.” First...
Patient satisfaction has become a top priority for many healthcare providers, from solo practices to large health systems. It’s a key component of healthcare consumerism, which refers to the choice and responsibility of paying for and managing one’s own health. ...
