by Holly Meyer | Nov 14, 2023 | Patient Communication, Patient Engagement, Secure Messaging
Healthcare information, from medication commercials listing numerous possible side effects to educational material handed out by physicians, pervades the lives of many Americans. Even when the information is helpful instead of purely promotional, nearly half of all...
by Holly Meyer | Nov 8, 2023 | Patient Communication, Patient Engagement
Utilizing Healthcare Technology to Promote Patient-Centered Care Some people – Me! Me! Me! – prefer to be the center of attention. Others feel more comfortable focusing on their inner thoughts and ideas instead of conversing, especially if they don’t know...
by Holly Meyer | Nov 1, 2023 | Patient Communication, Patient Engagement, Patient Outreach, Secure Messaging
Healthcare Consumerism: The Importance of Meeting Empowered Patients’ Preferences I know what I want, and I want it now. This phrase is actually part of the lyrics to a song released in 1993 by a group called Culture Beat. Doesn’t it perfectly describe the idea of...
by Holly Meyer | Oct 25, 2023 | Patient Engagement, Patient Outreach
Patient outcomes are an important measurement of healthcare. What exactly are they, though, beyond how satisfied a patient is with his or her care or whether safety protocols were followed? The Agency for Healthcare Research and Quality (AHRQ) defines patient...
by Holly Meyer | Jun 28, 2023 | HIPAA, Patient Communication, Patient Engagement, Patient Outreach
Once every two minutes and 43 seconds. No, that’s not how many times toddlers ask a question. It’s how often the average American reaches for his or her smartphone. Text messaging has become the preferred method of communication for many individuals, so much so that...
by Holly Meyer | Mar 21, 2023 | Behavioral Economics, Patient Access, Patient Communication, Patient Engagement, Population Health
With the United States having the highest healthcare expenditures of any high-income nation, you’d assume the country also has the best health outcomes. Unfortunately, you’d be wrong. Even though the U.S. spends more than $4 trillion annually — almost 18 percent of...
