by Providertech | Jun 18, 2019 | Patient Access, Patient Engagement, Patient Outreach
Cross-industry studies show that increasing customer retention rates by 5 percent can increase profits from 25 to 95 percent. While that’s a wide profit range, the implications show that improving patient retention can significantly impact your practice’s bottom line... 
by Lisa Blue | Jun 4, 2019 | Patient Communication, Patient Engagement, Patient Outreach
Patient engagement initiatives are a dime a dozen across healthcare organizations. From patient advisory groups and patient-centered portals to social media outlets and secure messaging, healthcare organizations understand that it’s important to get patients involved... 
by Amy McKinley | May 14, 2019 | Patient Communication, Patient Engagement, Patient Outreach
I have a list of things I wish my doctor would do but often I’m more concerned about impressing them. If you’re like me, you worry at least on some level about what people think of you, and your primary care provider or specialist is probably near the top of the list... 
by Providertech | Apr 30, 2019 | Patient Communication, Patient Outreach
Hospital readmissions can have a significant negative impact on health systems from both a clinical and financial perspective. Readmissions are one of the most expensive scenarios to treat, as the Agency for Healthcare Research and Quality (AHRQ) reported that... 
by Providertech | Apr 16, 2019 | Patient Communication, Patient Outreach
The healthcare industry is catching on to the time and cost-savings of automated technology. From appointment reminders to scaled communication efforts, technology is enabling healthcare providers and payers to more effectively scale their patient outreach strategy.... 
by Providertech | Apr 9, 2019 | Patient Communication, Patient Outreach, Reputation Management
As modern healthcare continues to move toward a more digital experience in hopes of enabling easier, convenient access and care for patients, digital patient satisfaction surveys are an increasingly popular way for healthcare organizations to measure a variety of... 