by Alicia Norton | Jul 21, 2022 | Automation, Behavioral Economics, Patient Communication, Patient Engagement, Population Health, Secure Messaging
There used to be a longstanding belief – especially in the healthcare industry – that individuals made rational decisions based on logic and evidence. However, in recent years, we have begun to understand that they are strongly influenced by their own...
by Alicia Norton | Jul 14, 2022 | Automation, Patient Communication, Patient Engagement, Population Health, Secure Messaging
In case you missed it (ICYMI), text messaging, or Short Messaging Service (SMS), has come a long way in the past 29 years. From texting T9 (text on nine keys) style on flip phones to saying “Hey Siri!” on smartphones, digital communications has been forever changed...
by Alicia Norton | Jun 28, 2022 | Automation, Patient Communication, Population Health, Secure Messaging
At the height of COVID-19, vaccination questions from patients and providers were all the talk as healthcare facilities awaited their arrival for distribution. When are vaccinations available in my area? What are the age limits? How far apart can both doses be...
by Holly Meyer | Apr 28, 2022 | Patient Outreach, Secure Messaging
How many of you don’t answer a call unless you know who’s on the other end of the line? What about emails? How many of the hundreds you get each day do you even open? If you’re like many Americans, you answer fewer than half of all calls you receive on your mobile...
by Alicia Norton | Apr 14, 2022 | Automation, HIPAA, Patient Communication, Patient Engagement, Patient Outreach, Secure Messaging, Security, Workflow Efficiency
Patient engagement platforms are being utilized more than ever for encouraging interaction with healthcare providers. According to a 2021 survey by NextGen Healthcare, 83 percent of ambulatory healthcare respondents believe engagement solutions play a fundamental role...
by Providertech | Mar 4, 2022 | Patient Outreach, Secure Messaging
The Centers for Disease Control and Prevention (CDC) released and distributed the first test for COVID-19 diagnosis — the CDC 2019-Novel Coronavirus (2019-nCoV) Real-Time RT-PCR Diagnostic Panel — in February 2020. Since then, the United States has conducted more...
