by Holly Meyer | Nov 21, 2023 | Patient Communication, Secure Messaging
The shortage of physicians in the United States is no secret. The U.S. faces a projected shortage of between 37,800 and 124,000 physicians by 2034. And, the Peterson-KFF Health System Tracker reports that only 12 percent of U.S. doctors are generalists. The shortage...
by Holly Meyer | Nov 14, 2023 | Patient Communication, Patient Engagement, Secure Messaging
Healthcare information, from medication commercials listing numerous possible side effects to educational material handed out by physicians, pervades the lives of many Americans. Even when the information is helpful instead of purely promotional, nearly half of all...
by Holly Meyer | Nov 1, 2023 | Patient Communication, Patient Engagement, Patient Outreach, Secure Messaging
Healthcare Consumerism: The Importance of Meeting Empowered Patients’ Preferences I know what I want, and I want it now. This phrase is actually part of the lyrics to a song released in 1993 by a group called Culture Beat. Doesn’t it perfectly describe the idea of...
by Holly Meyer | Oct 11, 2023 | HIPAA, Patient Communication, Patient Outreach, Secure Messaging
Fifty-three phone calls per day — that’s the average for most healthcare providers. These calls typically take a minimum of two minutes, meaning practice staff spend nearly one-quarter of their workday on the phone with patients. Text messages, however, are sent...
by Alicia Norton | Jul 21, 2022 | Automation, Behavioral Economics, Patient Communication, Patient Engagement, Population Health, Secure Messaging
There used to be a longstanding belief – especially in the healthcare industry – that individuals made rational decisions based on logic and evidence. However, in recent years, we have begun to understand that they are strongly influenced by their own...
by Alicia Norton | Jul 14, 2022 | Automation, Patient Communication, Patient Engagement, Population Health, Secure Messaging
In case you missed it (ICYMI), text messaging, or Short Messaging Service (SMS), has come a long way in the past 29 years. From texting T9 (text on nine keys) style on flip phones to saying “Hey Siri!” on smartphones, digital communications has been forever changed...
