by Holly Meyer | Apr 2, 2024 | Conversational AI, Patient Communication, Patient Outreach, Secure Messaging
Hallucinations and artificial intelligence (AI) certainly sound like an odd combination. One is falsely perceiving the presence of something, and the other is a type of technology. However, hallucinations in generative AI refer to mistakes. Entities utilizing...
by Holly Meyer | Mar 13, 2024 | Agentic AI, Automation, Conversational AI, Patient Communication, Patient Engagement, Secure Messaging
Have you ever visited a website and used a chatbot, only to learn that it doesn’t have the answer for which you’re looking? You are given an assortment of choices, but none of them match what you want to know. Chatbots offer a lot of advantages for large companies,...
by Holly Meyer | Mar 5, 2024 | Patient Access, Patient Communication, Secure Messaging
I never liked running, but now that I can’t, I kind of wish I had tried it a little more. This is my new reality as someone with a (mostly) invisible disability. I woke up one morning in December 2022 with my left leg weak and numb. I remember thinking the issue was...
by Holly Meyer | Feb 27, 2024 | Automation, Patient Communication, Patient Outreach, Secure Messaging
Americans are busier than ever — at least it seems that way. Employees in the United States work on average more than 2,000 hours per year, and residents who sleep about eight hours a day get approximately 2,900 hours of sleep annually. No wonder 60 percent of...
by Holly Meyer | Feb 21, 2024 | Patient Engagement, Secure Messaging, Uncategorized
Better patient engagement leads to improved health outcomes. The proof is in the pudding. There’s no pudding here, but we do have plenty of proof. Numerous studies have been done on the positive effects patient engagement produces. As we’ve mentioned in previous...
by Holly Meyer | Feb 14, 2024 | Patient Communication, Patient Engagement, Secure Messaging
Engaged patients experience greater awareness of treatment guidelines, fewer emergency department visits and lower hospital readmission rates. Healthcare providers who focus on engaging with their patients improve communication and trust and make more informed care...
