by Alicia Norton | Apr 14, 2022 | Automation, HIPAA, Patient Communication, Patient Engagement, Patient Outreach, Secure Messaging, Security, Workflow Efficiency
Patient engagement platforms are being utilized more than ever for encouraging interaction with healthcare providers. According to a 2021 survey by NextGen Healthcare, 83 percent of ambulatory healthcare respondents believe engagement solutions play a fundamental role...
by Holly Meyer | Jan 5, 2022 | Patient Outreach, Security, Uncategorized
The healthcare industry wasn’t always considered a primary target for cybercrime. However, the rapid emergence and adoption of technology by providers along with the vast amounts of protected health information (PHI) they’re required to handle have resulted in it...
by Lisa Blue | Aug 11, 2021 | Patient Communication, Secure Messaging, Security, Uncategorized
Healthcare is one of the most targeted industries for cybercrime. That’s nothing new. However, the rate at which it’s being attacked is rapidly increasing. Ransomware attacks cost the industry $20.8 billion in downtime in 2020, double the amount from 2019. One report...
by Lisa Blue | Jun 3, 2020 | Patient Communication, Security
Many healthcare providers prefer to use text messaging to communicate with each other and their patients on personal mobile devices because it’s quick, easy, and convenient. However, if text messaging contains a patient’s protected health information...
by Lisa Blue | May 19, 2020 | Patient Communication, Security
In 1996, the Department of Health and Human Services adopted national standards for securely managing health information. Called the Healthcare Insurance Portability and Accountability Act, or HIPAA, these strict guidelines require all healthcare employees and every...
by Lisa Blue | Oct 1, 2019 | Automation, Security, TCPA Compliance
If you’re a healthcare professional looking to implement a healthcare text messaging solution at your Federally Qualified Health Center (FQHC), you may be overwhelmed by your options. And, with strict HIPAA and TCPA compliance regulations, you can’t afford to make the...
