What do one in nine children, one in five rural residents, one in three living in poverty and more than 385,000 veterans have in common? They rely on Federally Qualified Health Centers (FQHCs) for medical care. 

Approximately 30 million individuals across the United States, roughly half of which utilize Medicaid, receive healthcare from one of the country’s 1,400 official FQHC locations or 12,800 FQHC “look-alikes” and service sites. Along with making it easier for marginalized populations to access and engage in healthcare, FQHCs are designed to serve communities that may have financial disadvantages, language barriers, geographic barriers or other specific needs. 

FQHCs offer primary care services to vulnerable and underserved populations in rural and urban areas and can provide care in different settings including health clinics, school-based programs,  migrant and homeless health centers, health center program look-alikes and outpatient health programs/facilities that a tribal or urban Indian organization operates. These various settings improve access to more affordable care, increasing rates of immunizations, health education and preventive screenings to the patients they serve. 

Like many other healthcare settings, FQHCs are investing in technology resources to increase clinical efficiency and patient engagement while decreasing staff time spent on manual and administrative tasks. In order for these healthcare providers to realize the perks of digital health, though, they must be sure to implement the most helpful technology solutions. Providertech offers solutions that reduce health disparities, are scalable to meet demand, eliminate administrative obstacles, help conduct effective population health management, promote proactive clinical decision-making and, most importantly, improve patient outcomes. These tools also facilitate effective communication to strengthen the patient-provider relationship. 

A prime example of FQHCs utilizing healthcare technology to expand their access to care are Valle del Sol, Valleywise Health and Wesley Community and Health Centers, all of which serve Arizona’s extremely populous Maricopa County. Check out our new case study to find out how these FQHCs employed HIPAA-compliant two-way text messaging to increase preventative screenings, enhance patient engagement, improve communication and streamline operational processes.