Measure and Increase Patient Satisfaction Scores

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Monitor and Act on Your Patient’s Experience Using Patient Experience Scoring

Providertech’s patient experience scoring solution can help
you easily analyze your patient feedback, so you can:

  • Identify areas of opportunity
  • Affirm strengths of your practice
  • Measure improvement over time
  • Report on quality outcomes

How it Works

Analyze Keyword Trends and Aggregate Net Promoter Scale Scores by provider and location.

Login to your self-service portal.

View NPS trends over time by provider or practice

Sort responses by priority and importance

Quickly identify patient issues with negative score alerts

Features

Automated

Streamline how your practice
monitors patient satisfaction

Two-way
Communication

Enable real-time correspondence
with your patients

Text Analytics
Processing

Detect quantitative scores vs.
text-based feedback to understand intent

Read More About Improving Patient Satisfaction on the Blog

Read the Blog

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WHO WE SERVE

Providertech offers scalable outreach platforms that use automated workflows to send text, voice, and email messages leading to improved outcomes and enhanced patient engagement. Easily integrated into EMR's, our solutions enable healthcare providers, payers, and Federally Qualified Health Centers (FQHC) to more efficiently manage chronic care patients and promote wellness, while helping to advance value-based care initiatives.