by Holly Meyer | Mar 19, 2026 | Agentic AI, Automation, Conversational AI, Patient Engagement
What do healthcare providers and payers have in common? Both encounter rising costs, staffing shortages, compliance challenges and changing consumer expectations. Take increasing expenses, for example. The average overhead for today’s medical practice ranges from 60...
by Holly Meyer | Jul 9, 2025 | Agentic AI, Patient Access, Patient Engagement
Roughly 60 percent of insured adults in the United States say they have experienced a problem using their health insurance in the past 12 months. Two-thirds of U.S. adults in fair or poor health have encountered difficulties with their health plan, and approximately...