by Holly Meyer | May 1, 2026 | Agentic AI, HIPAA, Security
Research points to the advantages of employing artificial intelligence (AI) in healthcare. For example, according to Frost and Sullivan’s estimates, the implementation of AI is projected to enhance patient outcomes by 30 to 40 percent while reducing treatment costs by...
by Holly Meyer | Apr 16, 2026 | Agentic AI, Patient Communication, Patient Engagement, Workflow Efficiency
Patient engagement dominates a lot of the healthcare vernacular these days. Healthcare providers continue to examine strategies and tools to get patients more involved in their care while maintaining satisfaction among these healthcare consumers. What’s not always as...
by Holly Meyer | Apr 6, 2026 | Agentic AI, Workflow Efficiency
Ask any physician or healthcare practice employee what produces the most stress in their daily workflow, and they’ll most likely answer “administrative work.” Repetitive and time-consuming tasks, such as appointment scheduling, patient flow management, personalized...
by Holly Meyer | Mar 19, 2026 | Agentic AI, Automation, Conversational AI, Patient Engagement
What do healthcare providers and payers have in common? Both encounter rising costs, staffing shortages, compliance challenges and changing consumer expectations. Take increasing expenses, for example. The average overhead for today’s medical practice ranges from 60...
by Holly Meyer | Mar 4, 2026 | Agentic AI, Workflow Efficiency
Typical staffing in healthcare contact centers rarely meets the necessary coverage during peak times. Such understaffing often leads to burnout, which is the primary reason 87 percent of workers report high or very high stress levels at their contact centers. Contact...
