by Holly Meyer | Mar 4, 2026 | Agentic AI, Workflow Efficiency
Typical staffing in healthcare contact centers rarely meets the necessary coverage during peak times. Such understaffing often leads to burnout, which is the primary reason 87 percent of workers report high or very high stress levels at their contact centers. Contact...
by Holly Meyer | Nov 7, 2025 | Agentic AI, Automation, Patient Communication, Workflow Efficiency
In 2008, the AAMC projected a shortage of 124,000 full-time equivalent physicians by 2025. As Feeling the Impact of the Physician Shortage 2025 report notes, that shortage was not a myth. Along with staffing shortages of both physicians and nurses the United States...
