At the height of COVID-19, vaccination questions from patients and providers were all the talk as healthcare facilities awaited their arrival for distribution. When are vaccinations available in my area? What are the age limits? How far apart can both doses be...
Patient satisfaction continues to be a key focus in the healthcare industry. As discussed in a previous blog, it refers to whether patients’ expectations of their medical care are met and their contentment with their healthcare provider(s). Although any number...
Providers understand that the appointment creation process and getting patients in the door, both physically and virtually, drive their revenue cycle. What’s more complex to work through as COVID-19 restrictions ease is learning the best way to optimize existing...
According to the Health Resources & Services Administration (HRSA), health literacy is “the degree to which individuals have the capacity to obtain, process, and understand basic health information needed to make appropriate health decisions.” First...
Picture this: You’ve got a full day of work today, but somehow you need to squeeze in an extra hour to update your plates at the DMV. You tried to get the plates through the DMV’s website for the past week, but it’s glitching again, and the due date...
