by Holly Meyer | Feb 14, 2024 | Patient Communication, Patient Engagement, Secure Messaging
Engaged patients experience greater awareness of treatment guidelines, fewer emergency department visits and lower hospital readmission rates. Healthcare providers who focus on engaging with their patients improve communication and trust and make more informed care...
by Holly Meyer | Dec 13, 2023 | HIPAA, Population Health
In healthcare, many workflows and processes have been refined through trial and error and lots of practice. Providers have adopted standards of care based on what they know works. Although certainly not as serious or impactful a topic, the practice of the...
by Holly Meyer | Mar 21, 2023 | Behavioral Economics, Patient Access, Patient Communication, Patient Engagement, Population Health
With the United States having the highest healthcare expenditures of any high-income nation, you’d assume the country also has the best health outcomes. Unfortunately, you’d be wrong. Even though the U.S. spends more than $4 trillion annually — almost 18 percent of...
by Holly Meyer | Aug 17, 2022 | Patient Engagement
The shift from fee-for-service to value-based care has precipitated a focus on patient engagement. A majority of healthcare providers are developing and implementing a strategy for patient engagement and tools to achieve higher levels of engagement to not only boost...
by Alicia Norton | Jul 21, 2022 | Automation, Behavioral Economics, Patient Communication, Patient Engagement, Population Health, Secure Messaging
There used to be a longstanding belief – especially in the healthcare industry – that individuals made rational decisions based on logic and evidence. However, in recent years, we have begun to understand that they are strongly influenced by their own...
