by Holly Meyer | Aug 27, 2025 | Agentic AI, Conversational AI, Patient Communication, Patient Engagement
Patient satisfaction should always be a priority for healthcare providers. However, it became a substantial component for measuring healthcare quality. Why? Because it not only influences reputation but also impacts outcomes and reimbursement. According to a study...
by Holly Meyer | Aug 6, 2025 | Conversational AI, Patient Access, Patient Communication, Workflow Efficiency
You might be surprised to learn that North Carolina is the fifth-fastest-growing state in the country. Also the ninth most populous state, with an estimated population of 11,046,024, it boasts a moderate climate, a strong economy, low tax rates and an affordable cost...
by Holly Meyer | Nov 22, 2024 | Automation, Conversational AI
Do you remember the Betamax video cassette player and recorder released in 1975? What about the Segway, the personal motorized scooter that burst onto the technology scene in 2001 with much fanfare? If neither of these products rings a bell, don’t be alarmed. They’re...
by Holly Meyer | Nov 13, 2024 | Conversational AI, Patient Engagement
French film director and special effects pioneer Georges Méliès spearheaded the movie “A Trip to the Moon” in 1902. Considered the first-ever science fiction film, it utilized innovative camera trickery to tell the story of astronomers who took a rocket ship for an...
by Holly Meyer | Nov 7, 2024 | Agentic AI, Automation, Conversational AI, Patient Access, Patient Engagement
Reviewing your bank balance on your smartphone. Check. Buying a beautiful new rug online to spruce up your living room. Check. Paying the bill for your recent visit to your healthcare provider. Check? Yes, healthcare has lagged behind other industries in providing...