by Holly Meyer | Nov 7, 2024 | Agentic AI, Automation, Conversational AI, Patient Access, Patient Engagement
Reviewing your bank balance on your smartphone. Check. Buying a beautiful new rug online to spruce up your living room. Check. Paying the bill for your recent visit to your healthcare provider. Check? Yes, healthcare has lagged behind other industries in providing...
by Holly Meyer | May 24, 2024 | Agentic AI, Conversational AI, Patient Communication, Patient Engagement
About half of adults in the United States say it is difficult to afford healthcare costs. That’s no surprise given that annual healthcare spending has reached $13,493 per person. Hospital costs are some of the highest in the U.S. healthcare system. The average...
by Holly Meyer | May 15, 2024 | Patient Access, Patient Communication, Patient Engagement, Patient Outreach
What do one in nine children, one in five rural residents, one in three living in poverty and more than 385,000 veterans have in common? They rely on Federally Qualified Health Centers (FQHCs) for medical care. Approximately 30 million individuals across the United...
by Holly Meyer | Mar 5, 2024 | Patient Access, Patient Communication, Secure Messaging
I never liked running, but now that I can’t, I kind of wish I had tried it a little more. This is my new reality as someone with a (mostly) invisible disability. I woke up one morning in December 2022 with my left leg weak and numb. I remember thinking the issue was...
by Holly Meyer | Jan 4, 2024 | Secure Messaging, Uncategorized, Workflow Efficiency
The new year is here. If you’re like most Americans, any resolutions you made have already gone kaput. Researchers suggest that only nine percent of Americans who make New Year’s resolutions complete them. More than 20 percent of individuals quit their resolution by...
