by Holly Meyer | Oct 23, 2025 | Agentic AI, Conversational AI
Literacy is a common education topic in the United States. Approximately 80 percent of adults in the United States are literate, although less than half have literacy below a sixth-grade level. Literacy is paramount in healthcare. That’s because it enables patients to...
by Holly Meyer | Aug 27, 2025 | Agentic AI, Conversational AI, Patient Communication, Patient Engagement
Patient satisfaction should always be a priority for healthcare providers. However, it became a substantial component for measuring healthcare quality. Why? Because it not only influences reputation but also impacts outcomes and reimbursement. According to a study...
by Holly Meyer | Aug 14, 2024 | Conversational AI, Patient Communication, Patient Engagement
Artificial intelligence is not new to healthcare. AI applications were first used in the 1970s to help with biomedical problems. These days, AI spans numerous healthcare applications, from appointment scheduling and post-discharge follow-up to symptom assessment,...
by Holly Meyer | Jul 24, 2024 | Agentic AI, Automation, Conversational AI, Patient Engagement
Patient engagement continues to be a popular topic among healthcare providers, especially with the rapid shift toward healthcare consumerism. And why not? It offers numerous perks, from reduced costs and increased reimbursement to improved patient outcomes,...
by Holly Meyer | May 29, 2024 | Conversational AI, Patient Access, Patient Communication, Patient Engagement, Patient Outreach
Most businesses would not be financially sustainable with a meager approval rating. Healthcare is not just any business, though. More than 70 percent of adults in the United States feel the healthcare system is failing to meet their needs in at least one way, and more...
