by Holly Meyer | Jul 9, 2025 | Agentic AI, Patient Access, Patient Engagement
Roughly 60 percent of insured adults in the United States say they have experienced a problem using their health insurance in the past 12 months. Two-thirds of U.S. adults in fair or poor health have encountered difficulties with their health plan, and approximately...
by Holly Meyer | Mar 26, 2025 | Agentic AI, Patient Engagement, Population Health
With the United States per capita healthcare spending roughly two times the average of other wealthy countries, you’d expect America to boast better health outcomes. However, of countries such as Switzerland, Japan, Ireland and the United Kingdom, the U.S. has the...
by Holly Meyer | Dec 4, 2024 | Agentic AI, Automation, Workflow Efficiency
If someone handed you $15 thousand in cash, on what would you spend it? Maybe you’d purchase the new SUV you’ve been eyeing or place a down payment on a house. Most Americans probably wouldn’t answer this question with “healthcare,” but the average annual per-person...
by Holly Meyer | Mar 13, 2024 | Agentic AI, Automation, Conversational AI, Patient Communication, Patient Engagement, Secure Messaging
Have you ever visited a website and used a chatbot, only to learn that it doesn’t have the answer for which you’re looking? You are given an assortment of choices, but none of them match what you want to know. Chatbots offer a lot of advantages for large companies,...
by Holly Meyer | Nov 29, 2023 | Population Health, value-based care
There are roughly 900 health insurance companies in the United States. The five most popular payers — UnitedHealth Group, Anthem, Kaiser Permanente, Ambetter and Humana — comprise 50 percent of health insurance enrollment. Although they vary by size and the number of...
