by Holly Meyer | Sep 25, 2024 | Agentic AI, HIPAA
Fort Knox houses the United States gold reserves — 147.3 million ounces. With the book value of gold at $42.22 per ounce, it’s no wonder the military base is heavily guarded and one of the most secure places in the world. Protected health information (PHI) might not...
by Holly Meyer | Sep 17, 2024 | Automation, Conversational AI, HIPAA, Workflow Efficiency
For fans of the popular movie series, Transformers come in the form of heroic Autobots and villainous Decepticons. Perhaps not nearly as exciting for some is the healthcare industry transformer AI. According to a survey conducted by the American Medical Association,...
by Holly Meyer | Aug 28, 2024 | Conversational AI, Patient Communication, Patient Engagement
We’re more than halfway through the year, and artificial intelligence (AI) remains a hot topic. More than 60 percent of business owners believe AI will increase productivity and improve their customer relationships. Nearly two-thirds of physicians responding to an...
by Holly Meyer | Aug 21, 2024 | Conversational AI, Patient Communication, Patient Engagement
The adoption of AI certainly has the potential to transform the healthcare industry. However, the importance of ethical and responsible AI in healthcare cannot be overstated as it is essential for ensuring patient safety, equity and trust. In part one of this blog, we...
by Holly Meyer | Aug 1, 2024 | Conversational AI, HIPAA, TCPA Compliance
Healthcare is full of acronyms: EHR, SDOH and FQHC just to name a few. HIPAA often tops the list because a lack of compliance with it has the potential to result in costly fines and penalties. Although independent from HIPAA, the Telephone Consumer Protection Act...
