by Holly Meyer | Apr 16, 2026 | Agentic AI, Patient Communication, Patient Engagement, Workflow Efficiency
Patient engagement dominates a lot of the healthcare vernacular these days. Healthcare providers continue to examine strategies and tools to get patients more involved in their care while maintaining satisfaction among these healthcare consumers. What’s not always as...
by Holly Meyer | Aug 27, 2025 | Agentic AI, Conversational AI, Patient Communication, Patient Engagement
Patient satisfaction should always be a priority for healthcare providers. However, it became a substantial component for measuring healthcare quality. Why? Because it not only influences reputation but also impacts outcomes and reimbursement. According to a study...
by Holly Meyer | Feb 6, 2025 | Agentic AI, Patient Engagement
Americans are living longer. Average life expectancy in the United States has increased to 78.4 years, up 0.9 years since 2022. An increasing number of Americans, however, are coping with chronic health conditions. An estimated 133 million Americans — nearly half the...
by Holly Meyer | Nov 7, 2024 | Agentic AI, Automation, Conversational AI, Patient Access, Patient Engagement
Reviewing your bank balance on your smartphone. Check. Buying a beautiful new rug online to spruce up your living room. Check. Paying the bill for your recent visit to your healthcare provider. Check? Yes, healthcare has lagged behind other industries in providing...
by Holly Meyer | Sep 17, 2024 | Automation, Conversational AI, HIPAA, Workflow Efficiency
For fans of the popular movie series, Transformers come in the form of heroic Autobots and villainous Decepticons. Perhaps not nearly as exciting for some is the healthcare industry transformer AI. According to a survey conducted by the American Medical Association,...
