by Holly Meyer | Apr 2, 2024 | Conversational AI, Patient Communication, Patient Outreach, Secure Messaging
Hallucinations and artificial intelligence (AI) certainly sound like an odd combination. One is falsely perceiving the presence of something, and the other is a type of technology. However, hallucinations in generative AI refer to mistakes. Entities utilizing...
by Holly Meyer | Mar 19, 2024 | Agentic AI, Conversational AI, Patient Communication, Patient Outreach
Nobody likes to stay in a hospital. The beds aren’t comfortable, the food is mediocre at best and getting a good night’s sleep is nearly impossible. What’s even worse is having to be readmitted. Hospital readmissions are problematic because they lead to poor clinical...
by Holly Meyer | Mar 21, 2023 | Behavioral Economics, Patient Access, Patient Communication, Patient Engagement, Population Health
With the United States having the highest healthcare expenditures of any high-income nation, you’d assume the country also has the best health outcomes. Unfortunately, you’d be wrong. Even though the U.S. spends more than $4 trillion annually — almost 18 percent of...
by Holly Meyer | Jan 4, 2023 | Population Health
Buzzwords are prevalent in the healthcare industry. Each year, there are new words and phrases that dominate discussions by healthcare leaders, administrators, experts, providers and other professionals. For example, a couple years ago, “artificial intelligence”...
by Lisa Tejada | Nov 28, 2022 | Patient Communication, Patient Engagement, Patient Outreach, Population Health
Patient outcomes are achieved by improving the quality of care, operational efficiency, and patient satisfaction. But what exactly are patient outcomes and what are health outcomes measurements? In this article, we discuss both and the impact for medical practices...
