by Lisa Blue | Nov 28, 2022 | Patient Communication, Patient Engagement, Patient Outreach, Population Health
Patient outcomes are achieved by improving the quality of care, operational efficiency, and patient satisfaction. But what exactly are patient outcomes and what are health outcomes measurements? In this article, we discuss both and the impact for medical practices...
by Alicia Norton | Apr 7, 2022 | Patient Engagement
Engaging with patients has been long known to have substantial benefits. As detailed in a previous blog, for healthcare providers, it has helped reduce costs, improve outcomes, increase operational efficiency, lower hospital readmission rates and enhance population...
by Lisa Blue | Aug 6, 2019 | Patient Access, Patient Communication, Patient Engagement, Reputation Management
Knowing what things consumers look for is important to long-term success for any business and healthcare is no exception. Patients know they have options when it comes to choosing a doctor. And, while they want doctors who are knowledgeable, the most important things...
by Lisa Blue | Jun 18, 2019 | Patient Access, Patient Engagement, Patient Outreach
Cross-industry studies show that increasing customer retention rates by 5 percent can increase profits from 25 to 95 percent. While that’s a wide profit range, the implications show that improving patient retention can significantly impact your practice’s bottom line...
by Lisa Blue | May 28, 2019 | Patient Communication, Patient Engagement
If you read part I of this blog series, “7 Things I Wish My Doctor Would Do”, we’ve already met! I’ve worked in the healthcare industry for years and have a pretty good idea of what patients want and need out of their healthcare provider. If you missed it, you can...
