by Holly Meyer | Aug 10, 2022 | Patient Access
For most Americans, healthcare is seen as a basic service to which every resident should have access. Unfortunately, that’s not the case. Why? Because of barriers such as lack of health insurance, transportation issues, language differences and low income. Some...
by Holly Meyer | Apr 12, 2022 | Patient Engagement
Acquisition, attrition and retention. Those three words might not seem of utmost importance in the financial realm of the healthcare industry compared to terms such as “key performance indicators” or “payer mix.” When physician practices focus on these areas, though,...
by Lisa Blue | Jun 18, 2019 | Patient Access, Patient Engagement, Patient Outreach
Cross-industry studies show that increasing customer retention rates by 5 percent can increase profits from 25 to 95 percent. While that’s a wide profit range, the implications show that improving patient retention can significantly impact your practice’s bottom line...
