by Holly Meyer | Jul 17, 2024 | Agentic AI, Automation, Conversational AI, Patient Engagement, Patient Outreach
No matter how you look at it, healthcare is a business. Physicians might go into practice with the sole goal of improving patient outcomes, but they must maintain financial sustainability to keep their doors open — and probably to pay off loads of debt from medical...
by Holly Meyer | May 7, 2024 | Patient Communication, Patient Engagement, Patient Outreach
The world is full of rules, both written and unwritten. Follow traffic signs. Don’t cut in line. Obey those in authority. There are dos and don’ts that should be followed by healthcare providers when conducting patient outreach. Instead of rules, though, they are...
by Holly Meyer | Dec 13, 2023 | HIPAA, Population Health
In healthcare, many workflows and processes have been refined through trial and error and lots of practice. Providers have adopted standards of care based on what they know works. Although certainly not as serious or impactful a topic, the practice of the...
by Holly Meyer | Aug 10, 2022 | Patient Access
For most Americans, healthcare is seen as a basic service to which every resident should have access. Unfortunately, that’s not the case. Why? Because of barriers such as lack of health insurance, transportation issues, language differences and low income. Some...
by Holly Meyer | Apr 12, 2022 | Patient Engagement
Acquisition, attrition and retention. Those three words might not seem of utmost importance in the financial realm of the healthcare industry compared to terms such as “key performance indicators” or “payer mix.” When physician practices focus on these areas, though,...
