Patient satisfaction has become a top priority for many healthcare providers, from solo practices to large health systems. It’s a key component of healthcare consumerism, which refers to the choice and responsibility of paying for and managing one’s own health. ...
Patient volumes are near 2019 levels for many healthcare providers, even as they continue to be impacted by waves of COVID-19 cases due to newly emerging variants. Some of the approximately 40 percent of Americans who delayed medical care during the height of the...