by Holly Meyer | Mar 2, 2023 | HIPAA, Patient Communication, Patient Outreach
Health insurance remains one of the lowest-rated industries in terms of consumer satisfaction. That’s nothing new. What is different is that these payers are seemingly beginning to understand the importance of increasing and improving their digital presence for...
by Holly Meyer | Aug 17, 2022 | Patient Engagement
The shift from fee-for-service to value-based care has precipitated a focus on patient engagement. A majority of healthcare providers are developing and implementing a strategy for patient engagement and tools to achieve higher levels of engagement to not only boost...
by Holly Meyer | Aug 10, 2022 | Patient Access
For most Americans, healthcare is seen as a basic service to which every resident should have access. Unfortunately, that’s not the case. Why? Because of barriers such as lack of health insurance, transportation issues, language differences and low income. Some...
by Holly Meyer | May 10, 2022 | Patient Engagement, Patient Outreach
Patient satisfaction has become a top priority for many healthcare providers, from solo practices to large health systems. It’s a key component of healthcare consumerism, which refers to the choice and responsibility of paying for and managing one’s own health. ...
by Holly Meyer | Jan 19, 2022 | Patient Access, Patient Engagement, Telehealth
Patient volumes are near 2019 levels for many healthcare providers, even as they continue to be impacted by waves of COVID-19 cases due to newly emerging variants. Some of the approximately 40 percent of Americans who delayed medical care during the height of the...
