by Lisa Blue | Jun 3, 2020 | Patient Communication, Security
Many healthcare providers prefer to use text messaging to communicate with each other and their patients on personal mobile devices because it’s quick, easy, and convenient. However, if text messaging contains a patient’s protected health information...
by Lisa Blue | Jan 14, 2020 | Patient Communication, Workflow Efficiency
Is your office still making manual phone calls to remind patients of upcoming appointments? If so, you’re among only 10% of healthcare organizations that haven’t upgraded to an automated platform that can save you significant time and money, like patient...
by Lisa Blue | Dec 11, 2018 | Automation, Patient Communication, Transportation, Workfow Efficiency
Poor front office efficiency is a major contributor to the epidemic of physician and medical staff burnout. Characterized by work-related exhaustion and doubt of professional abilities, burnout affects 30 to 60 percent of physicians across various specialties...
by Lisa Blue | Oct 23, 2018 | Patient Communication, Patient Outreach, TCPA Compliance
As texting has become the preferred communication channel for many consumers, healthcare providers and organizations are incorporating a physician text message program into their operational workflows and population health outreach campaigns. From sending appointment...
by Lisa Blue | Sep 11, 2018 | Patient Outreach, Security, TCPA Compliance
In today’s patient-centered landscape, healthcare professionals are working hard to engage their patients outside of the doctor’s office, when and where it’s convenient for the patient. For this reason, technology automation is increasingly catalyzing an improved...
