by Holly Meyer | Oct 23, 2025 | Agentic AI, Conversational AI
Literacy is a common education topic in the United States. Approximately 80 percent of adults in the United States are literate, although less than half have literacy below a sixth-grade level. Literacy is paramount in healthcare. That’s because it enables patients to...
by Holly Meyer | Dec 16, 2024 | Agentic AI, Automation, Patient Communication, Patient Engagement, Patient Outreach
Let’s face it: the United States healthcare system isn’t always easy to navigate. Add social determinants of health (SDOH) to the mix, and the task typically becomes even more difficult.These factors, including education, transportation and language and literacy...
by Holly Meyer | Sep 17, 2024 | Automation, Conversational AI, HIPAA, Workflow Efficiency
For fans of the popular movie series, Transformers come in the form of heroic Autobots and villainous Decepticons. Perhaps not nearly as exciting for some is the healthcare industry transformer AI. According to a survey conducted by the American Medical Association,...
by Holly Meyer | Aug 21, 2024 | Conversational AI, Patient Communication, Patient Engagement
The adoption of AI certainly has the potential to transform the healthcare industry. However, the importance of ethical and responsible AI in healthcare cannot be overstated as it is essential for ensuring patient safety, equity and trust. In part one of this blog, we...
by Holly Meyer | Aug 14, 2024 | Conversational AI, Patient Communication, Patient Engagement
Artificial intelligence is not new to healthcare. AI applications were first used in the 1970s to help with biomedical problems. These days, AI spans numerous healthcare applications, from appointment scheduling and post-discharge follow-up to symptom assessment,...
