by Holly Meyer | Dec 16, 2024 | Agentic AI, Automation, Patient Communication, Patient Engagement, Patient Outreach
Let’s face it: the United States healthcare system isn’t always easy to navigate. Add social determinants of health (SDOH) to the mix, and the task typically becomes even more difficult.These factors, including education, transportation and language and literacy...
by Holly Meyer | Aug 21, 2024 | Conversational AI, Patient Communication, Patient Engagement
The adoption of AI certainly has the potential to transform the healthcare industry. However, the importance of ethical and responsible AI in healthcare cannot be overstated as it is essential for ensuring patient safety, equity and trust. In part one of this blog, we...
by Holly Meyer | Aug 14, 2024 | Conversational AI, Patient Communication, Patient Engagement
Artificial intelligence is not new to healthcare. AI applications were first used in the 1970s to help with biomedical problems. These days, AI spans numerous healthcare applications, from appointment scheduling and post-discharge follow-up to symptom assessment,...