by Holly Meyer | Jul 23, 2025 | Agentic AI, Patient Communication
The United States is one of the world’s most linguistically diverse nations, with more than 350 different languages spoken in American homes. This diversity enriches our country’s culture, but it also creates challenges in healthcare delivery. Healthcare language...
by Holly Meyer | Mar 12, 2025 | Agentic AI, Patient Access
We’re almost three months into 2025, and many Americans are watching the changes brought about by the new administration. While there are many different priorities across the country, one topic persists: the cost of healthcare. Approximately 70 percent of Americans...
by Holly Meyer | Feb 6, 2025 | Agentic AI, Patient Engagement
Americans are living longer. Average life expectancy in the United States has increased to 78.4 years, up 0.9 years since 2022. An increasing number of Americans, however, are coping with chronic health conditions. An estimated 133 million Americans — nearly half the...
by Holly Meyer | Dec 16, 2024 | Agentic AI, Automation, Patient Communication, Patient Engagement, Patient Outreach
Let’s face it: the United States healthcare system isn’t always easy to navigate. Add social determinants of health (SDOH) to the mix, and the task typically becomes even more difficult.These factors, including education, transportation and language and literacy...
by Holly Meyer | Aug 21, 2024 | Conversational AI, Patient Communication, Patient Engagement
The adoption of AI certainly has the potential to transform the healthcare industry. However, the importance of ethical and responsible AI in healthcare cannot be overstated as it is essential for ensuring patient safety, equity and trust. In part one of this blog, we...
