by Lisa Blue | Aug 11, 2021 | Patient Communication, Secure Messaging, Security, Uncategorized
Healthcare is one of the most targeted industries for cybercrime. That’s nothing new. However, the rate at which it’s being attacked is rapidly increasing. Ransomware attacks cost the industry $20.8 billion in downtime in 2020, double the amount from 2019. One report...
by Lisa Blue | Jan 19, 2021 | Patient Communication, Patient Outreach, Population Health, Secure Messaging, Telehealth
There’s no denying that the healthcare industry in the United States has been hit especially hard by the COVID-19 pandemic. In addition to many physicians, nurses and other healthcare professionals being on the front line caring for patients who contracted the virus,...
by Lisa Blue | Jun 23, 2020 | Patient Outreach, TCPA Compliance
As healthcare organizations and providers are working tirelessly to care for patients amidst the COVID-19 pandemic, communication solutions, such as automated texting and calling, can help them keep patients updated on when, where, and how to stay connected to their...
by Lisa Blue | Jun 3, 2020 | Patient Communication, Security
Many healthcare providers prefer to use text messaging to communicate with each other and their patients on personal mobile devices because it’s quick, easy, and convenient. However, if text messaging contains a patient’s protected health information...
by Lisa Blue | May 19, 2020 | Patient Communication, Security
In 1996, the Department of Health and Human Services adopted national standards for securely managing health information. Called the Healthcare Insurance Portability and Accountability Act, or HIPAA, these strict guidelines require all healthcare employees and every...
