by Holly Meyer | Aug 1, 2024 | Conversational AI, HIPAA, TCPA Compliance
Healthcare is full of acronyms: EHR, SDOH and FQHC just to name a few. HIPAA often tops the list because a lack of compliance with it has the potential to result in costly fines and penalties. Although independent from HIPAA, the Telephone Consumer Protection Act...
by Holly Meyer | Feb 7, 2024 | Patient Communication, Patient Outreach, Secure Messaging
More than six billion texts are sent every day. It’s not just teenagers relying on this type of technology to communicate, though. Approximately 81 percent of Americans text regularly — including healthcare providers. About 70 percent of physician practices utilize...
by Holly Meyer | Jun 21, 2023 | HIPAA
In less than two months, new rules for the Telephone Consumer Protection Act (TCPA) will go into effect. For healthcare providers, that means knowing how to comply with them — or risk costly penalties. What is the TCPA? It was enacted by Congress in 1991 to protect...
by Lisa Tejada | Jan 9, 2019 | Patient Outreach, TCPA Compliance, Uncategorized
Healthcare payers, providers and Federally Qualified Health Centers (FQHCs) understand how important communication is to increase patient engagement and quality outcomes. However, sometimes uncertainty around laws and regulations such as the Telephone Consumer...
by Lisa Tejada | Sep 11, 2018 | Patient Outreach, Security, TCPA Compliance
In today’s patient-centered landscape, healthcare professionals are working hard to engage their patients outside of the doctor’s office, when and where it’s convenient for the patient. For this reason, technology automation is increasingly catalyzing an improved...
