by Holly Meyer | Aug 28, 2024 | Conversational AI, Patient Communication, Patient Engagement
We’re more than halfway through the year, and artificial intelligence (AI) remains a hot topic. More than 60 percent of business owners believe AI will increase productivity and improve their customer relationships. Nearly two-thirds of physicians responding to an...
by Holly Meyer | Nov 10, 2021 | Patient Access, Patient Engagement, Population Health, Telehealth, Uncategorized
Focusing on patient engagement offers a multitude of advantages for healthcare providers, from improved clinical outcomes and lower costs to better reimbursement. It also aids in improved operational efficiency and boosts population health and value-based care...
by Holly Meyer | Sep 8, 2021 | Patient Engagement, Population Health, Uncategorized
It’s been a little more than 15 years since Michael Porter, Ph.D., a professor at Harvard Business School, published his book “Redefining Health Care Creating Value-Based Competition on Results.” Along with Elizabeth Teisberg, Ph.D., Porter introduced through his...
by Lisa Tejada | Jul 28, 2021 | Patient Access, value-based care
Have you ever visited McMullen, Alabama or traveled to Hobart Bay, Alaska? How about Jerome, Arizona or Magnet Cove, Arkansas? If you’ve never stepped foot in any of these American towns, you’re probably not alone. Along with Vernon, California, they’re five of the...
by Lisa Tejada | May 18, 2021 | Uncategorized
Healthcare was undoubtedly the industry most affected by the COVID-19 pandemic. Hospitals, health systems, physician practices and other medical groups faced numerous financial and operational challenges. Patient volume fell by an average of 60 percent, emergency...
