by Holly Meyer | Jul 23, 2025 | Agentic AI, Patient Communication
The United States is one of the world’s most linguistically diverse nations, with more than 350 different languages spoken in American homes. This diversity enriches our country’s culture, but it also creates challenges in healthcare delivery. Healthcare language...
by Holly Meyer | Jul 9, 2025 | Agentic AI, Patient Access, Patient Engagement
Roughly 60 percent of insured adults in the United States say they have experienced a problem using their health insurance in the past 12 months. Two-thirds of U.S. adults in fair or poor health have encountered difficulties with their health plan, and approximately...
by Holly Meyer | Jun 26, 2025 | Agentic AI, Patient Access, Patient Communication, Patient Engagement, Patient Outreach
A plethora of healthcare professionals collaborate to deliver care to patients. Often, though, the first step in a patient’s healthcare journey is an appointment with a primary care physician (PCP). Along with physician assistants, nurse practitioners and allied...
by Holly Meyer | May 28, 2025 | Agentic AI
Roughly two-thirds of physicians utilize artificial intelligence (AI). More than half of doctors employ the technology to reduce administrative burdens through automation. Others use it to improve patient outcomes, reduce costs and optimize the overall quality of...
by Holly Meyer | May 12, 2025 | Agentic AI, Automation, Workflow Efficiency
A majority of physicians and more than three million nurses provide patient care at the 6,093 hospitals throughout the United States. Non-clinical hospital staff play an important role by scheduling appointments for follow-up care, filling and refilling prescriptions,...