Elevate Quality Care and Reduce Readmissions for
At-Risk Patients

Scale patient outreach to those disproportionately affected by poor health outcomes.

It’s really a high tech, low touch option that is not intended to replace the human element. Rather, it helps us scale and drive human interaction with our patients.

Suganya Karuppana, MD, CPHQ Medical Director of Quality, Family Medicine Physician | Adelante Healthcare

Ensure Your Most Vulnerable Patients Receive the Care They Deserve

A one-size fits all approach doesn’t always translate to successful outcomes when it comes to populations with language barriers and limited access to resources. That’s why we work with Federally Qualified Health Centers (FQHCs) to connect them to the underserved patients who need their care and support. Using automated and scalable outreach, we help FQHCs strengthen financial performance while improving outcomes for their at-risk populations.

Providertech Solutions for Federally Qualified Health Centers

Streamline Your
Front Office

Expand Population
Health Outreach

Improve
Patient Access

Enhance Patient
Satisfaction

75%

decrease in time spent confirming appointments

With Providertech’s help, we achieved a 75% decrease in time spent manually confirming appointments, helping us to more efficiently engage our patients using the resources we already had.

Amy Bastianelli |

Director of Population Health, La Communidad Hiispana

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Streamline Your Front Office

Reduce manual efforts and free up your staff to focus on caring for your patients using:

Automated Appointment Reminders

Automated Appointment Reminders

Send text and voice reminders to ensure your patients show up.

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Online Scheduling

Healthcare Messenger

Engage in real conversations with your patients.

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Predictive Analytics

Predictive
Analytics

Backfill last-minute no-shows or cancellations using predictive no-show analytics.

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Expand Population Health Outreach

Close gaps in care and keep your patients healthier using automation to deliver messages related to:

Preventative Care

Minimize costly ER and Urgent Care visits with regular screenings.

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Chronic Care Disease

Identify and target at-risk members struggling with chronic disease.

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Tracking Outstanding Orders

Ensure patients complete necessary lab and diagnostic orders.

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Custom Communications

Tailor messaging to fit your patient’s unique needs.

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Improve Patient Access

Help your underserved patients receive the care they need, when and where they need it, using:

Automated Appointment Reminders

Automated Transportation

Streamline ridesharing services for eligible patients.

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Online Scheduling

Predictive Analytics

Backfill last-minute no-shows or cancellations using predictive analytics.

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Predictive Analytics

Two-Way Texting

Engage in real conversations with your patients.

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Enhance Patient Satisfaction

Collect and respond to feedback while elevating your online reputation using:

Review Promotion

Review
Promotion

Predetermined high scores automatically push satisfied patients to reputation sites where they can leave positive reviews.

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Online Scheduling

Real-Time Service Recovery Alerts

Scores below your predetermined threshold are sent to your service recovery team for immediate follow-up.

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Trend Analytics

Trend
Analytics

View keyword trends and aggregate Net Promoter Scale scores by provider and office for actionable insight.

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