Top 5 Healthcare AI Platforms for Workflow Optimization
The first foray of artificial intelligence (AI) in the healthcare industry occurred in the 1970s with INTERNIST-1, an artificial medical consultant. Although the industry has lagged in areas such as the consumerism trend, it is deploying AI at more than twice the rate...
Call Center Burnout in Healthcare: How AI Voice Agents Protect Your Team and Patients
The number of call center agents has declined in the last four years by 500,000. The result? Fewer agents to handle high volumes of calls. No wonder workplace burnout remains rampant in the industry. More than 77 percent of contact center agents report increased and...
National Health Center Week 2026: Why Community Health Centers Matter
Community Health Centers (CHCs) were established in the 1960s as part of President Lyndon B. Johnson's War on Poverty. The first modern CHC in the United States, Columbia Point Health Center in Dorchester, Massachusetts, opened in December 1965. In 2026, 1,512 CHC...
The 3 Biggest Cyber Risks Facing Healthcare Providers in 2026
Healthcare remains the most targeted industry in 2026 for cybercrime, a position it has held for more than a decade. In the first quarter of 2026 alone, more than 650 data breaches were reported, exposing the personal information of more than 32 million people. A...
Top 7 Questions to Ask Your Potential Healthcare AI Vendor
As a healthcare provider, you have a lot of choices in the technology you employ in your practice. Factors include interoperability, security, total cost of ownership and compliance. Adding artificial intelligence (AI) to the mix adds more complexity to these...
How to Schedule Patients Effectively: 5 Recommended Strategies
In today’s healthcare industry, patients are in charge. The rapid rise of healthcare consumerism, spurred by the COVID-19 pandemic, is driven by patients expecting providers to match their preference for convenience by offering digital tools as businesses in other...
By the Numbers: 5 Ways AI Is Transforming Healthcare
No longer simply a futuristic concept, artificial intelligence (AI) continues to impact the healthcare industry. The technology is being used by healthcare providers and payers to reduce their administrative burden, reduce costs and decrease burnout. Don’t just take...
Community Health Centers: Strengthening Rural Health With AI-Enabled Care
The continental United States stretches roughly 2,800 miles wide from east to west and 1,650 miles long from north to south. Of the approximately 341.8 million U.S. residents, 56 million people (18 percent of the population) live in areas designated as rural or...
AI Governance in Healthcare: A Practical Framework
The popularity of artificial intelligence (AI) shows no indication of easing anytime soon. Approximately two-thirds of physicians in the United States report employing the technology, and one in four U.S. adults says they’ve used it to gather healthcare information or...
By the Numbers: Celebrating National Nurses Week
It’s been more than 70 years since the first National Nurses Week, which occurred in 1954 to commemorate the 100th anniversary of Florence Nightingale’s mission to Crimea. Nightingale is also prominent for International Nursing Day, which is celebrated every year on...
AI Security in Healthcare: Myths, Risks and How to Stay HIPAA-Compliant
Research points to the advantages of employing artificial intelligence (AI) in healthcare. For example, according to Frost and Sullivan’s estimates, the implementation of AI is projected to enhance patient outcomes by 30 to 40 percent while reducing treatment costs by...
Patient Experience Week 2026: How AI Is Transforming the Patient Journey
Patient engagement dominates a lot of the healthcare vernacular these days. Healthcare providers continue to examine strategies and tools to get patients more involved in their care while maintaining satisfaction among these healthcare consumers. What’s not always as...
