Provider Tech Blog
The Power of Advocacy: How Automated Patient Surveys in Health Care Can Boost your Online Reputation
Online reviews can be the determining factor on whether or not a patient selects your healthcare office for care. In fact, “84% of people trust online reviews as much as a personal recommendation” according to a 2016 Local Consumer Review Survey conducted by...
read more
CHUG 2018 Preview: How to Scale Population Outreach Without Expanding Your Care Team
Providertech is excited to be a part of the speaking lineup at this year’s Centricity Healthcare User Group (CHUG) 2018 Annual Conference. Held in Nashville November 8th through 10th, CHUG 2018 is designed to help providers and care teams who use Centricity understand...
read more
3 TCPA Case Law Examples to Read Before Implementing a Physician Text Message Program
As texting has become the preferred communication channel for many consumers, healthcare providers and organizations are incorporating a physician text message program into their operational workflows and population health outreach campaigns. From sending appointment...
read more
Combating Physician Shortage: How Automation Can Help
Staff burnout and physician turnover have been plaguing the healthcare industry for years, and a one-size-fits-all physician shortage solution isn’t surfacing anytime soon. By 2030, the Association of American Medical Colleges (AAMC) predicts a deficit of up to...
read more
Top 3 Reasons Underserved Patients Miss Appointments—and How to Ensure They Don’t
When your patients miss appointments, it can be costly for both them and you. Each 60-minute scheduled appointment slot that goes unused can cost an average of $200 for doctors. When you consider that no-show rates can exceed 30% in the United States, it’s no surprise...
read more
Online Reviews: How to Minimize Negative Ratings Through Patient Outreach Software
Nearly 72 percent of patients use online reviews to find and select a new doctor, according to a recent survey from Software Advice. And, nearly one-third of patients review their healthcare visits online to rate their experiences. With the growing influence of...
read more
Healthcare Outreach for Transportation: How It’s Enhancing Patient Access
Patient access isn’t a new buzzword in healthcare, but it wasn’t until recently that the industry started taking note of the impact transportation has on health outcomes and costs. Patient health is largely impacted by social and economic factors outside of the walls...
read more
6 Areas to Explore When Designing Population Health Outreach at your Organization
Engaging your patient population is an ongoing challenge for most healthcare organizations. Patients are juggling the complexities of a busy life, and working parents may be more likely to stop in at a local urgent care for an annual physical or sick care. How do you...
read more
4 Steps to Avoid Non-Compliance with the TCPA in Your Physician Text Message Program
In today’s patient-centered landscape, healthcare professionals are working hard to engage their patients outside of the doctor’s office, when and where it’s convenient for the patient. For this reason, technology automation is increasingly catalyzing an improved...
read more
6 Types of Text Messages for Patient Outreach that Improves the Patient Experience
Over the past decade, the healthcare industry has begun to recognize the pivotal role patient outreach and engagement has in improving clinical outcomes. In support of this, text messaging and other automated patient outreach solutions are surfacing as key channels...
read more