Medical AI Chatbots: Everything You Need to Know
Technology in healthcare has never been more important than it is today as healthcare providers and patients are navigating the public health crisis. Virtual check-ins via text and remote telehealth visits are common technology that allows patients to safely receive...
4 Reasons Your Practice Needs a Virtual Waiting Room
Technology has accelerated changes in healthcare as a result of the public health crisis, offering patients convenient and safe ways to stay connected to their doctors. Telehealth, for example, allows patients to attend doctor appointments via video technology which...
COVID-19 Test Results: How Texting Makes it Easy for Patients to Access Lab Results from Epic
Since COVID-19 began affecting our communities in March, nearly 75 million tests for the viral infection have been reported to the Centers for Disease Control and Prevention (CDC). For the public health laboratories and clinics that are processing results, that's a...
Chronic Care Management and Coronavirus: 3 Things Your Practice Can Do to Keep Patients Healthy
As healthcare organizations scramble to figure out how to care for patients during the public health emergency, it's easy to let chronic care management services fall behind. In fact, an Epic study revealed that preventative cancer screenings dropped between 86 and 94...
A Step-by-Step Guide to Launching Telehealth at Your Practice
Amidst the COVID-19 pandemic, telehealth services are imperative to ensure patients can safely receive the medical care they need while also protecting the health of your clinicians. Fortunately, launching telehealth at your practice doesn't have to be complicated. If...
How HIPAA Compliant Texting and Other Tools Can Elevate Your Telemedicine Practice
Telemedicine has been up and coming for a very long time. It was mainly used to provide health care to people who are in remote locations, cannot leave their homes, or can’t physically visit the doctor for some other reason. However, as the entire world is locked in...
Rules for TCPA Compliance and How They Apply to Health Care
As healthcare organizations and providers are working tirelessly to care for patients amidst the COVID-19 pandemic, communication solutions, such as automated texting and calling, can help them keep patients updated on when, where, and how to stay connected to their...
What is patient engagement and how can automated appointment reminders help?
People spend more time at home, at work, and going about their daily routine than they do in the doctor's office. That's why it's so important that your practice prioritizes improving patient engagement. Patient engagement isn't a new buzzword, but its meaning is...
5 HIPAA Rules Regarding Text Messaging
Many healthcare providers prefer to use text messaging to communicate with each other and their patients on personal mobile devices because it's quick, easy, and convenient. However, if text messaging contains a patient's protected health information (PHI), the text...
Disastrous HIPAA Violation Cases | 7 Cases to Learn From
In 1996, the Department of Health and Human Services adopted national standards for securely managing health information. Called the Healthcare Insurance Portability and Accountability Act, or HIPAA, these strict guidelines require all healthcare employees and every...
6 Benefits of Telehealth for Healthcare Providers
Digital technology has been redefining the way health care is delivered for years. Today, just about anyone with an internet connection can receive care using telehealth. Given the current state of our country's health, it's more important than ever to offer virtual...
How to Calculate ROI for Appointment Reminder Texts (Hint: It could be 4,195%)
Is your office still making manual phone calls to remind patients of upcoming appointments? If so, you’re among only 10% of healthcare organizations who haven’t upgraded to an automated platform that can save you significant time and money, like patient appointment...
