How HIPAA Compliant Texting and Other Tools Can Elevate Your Telemedicine Practice

Telemedicine has been up and coming for a very long time. It was mainly used to provide health care to people who are in remote locations, cannot leave their homes, or can’t physically visit the doctor for some other reason. However, as the entire world is locked...

Rules for TCPA Compliance and How They Apply to Health Care

As healthcare organizations and providers are working tirelessly to care for patients amidst the COVID-19 pandemic, communication solutions, such as automated texting and calling, can help them keep patients updated on when, where, and how to stay connected to their...

What is patient engagement and how can automated appointment reminders help?

People spend more time at home, at work, and going about their daily routine than they do in the doctor's office. That's why it's so important that your practice prioritizes improving patient engagement. Patient engagement isn't a new buzzword, but its meaning is...

5 HIPAA Rules Regarding Text Messaging

Many healthcare providers prefer to use text messaging to communicate with each other and their patients on personal mobile devices because it's quick, easy, and convenient. However, if text messaging contains a patient's protected health information (PHI), the text...

Disastrous HIPAA Violation Cases | 7 Cases to Learn From

In 1996, the Department of Health and Human Services adopted national standards for securely managing health information. Called the Healthcare Insurance Portability and Accountability Act, or HIPAA, these strict guidelines require all healthcare employees and every...
12 Questions to Ask Before Selecting a Healthcare Text Messaging Solution

12 Questions to Ask Before Selecting a Healthcare Text Messaging Solution

If you’re a healthcare professional looking to implement a healthcare text messaging solution at your Federally Qualified Health Center (FQHC), you may be overwhelmed by your options. And, with strict HIPAA and TCPA compliance regulations, you can’t afford to make the wrong selection. From security standards and pricing structures to integration and customization capabilities, you need a solution with a proven track record that meets your unique business needs. To help streamline your vendor selection process, the following 12 questions can help determine which healthcare text messaging solution will be the right fit for your FQHC.

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