Telehealth Beyond the Virtual Visit

Patient volumes are near 2019 levels for many healthcare providers, even as they continue to be impacted by waves of COVID-19 cases due to newly emerging variants. Some of the approximately 40 percent of Americans who delayed medical care during the height of the...

Digital Healthcare: Automating Administrative Workflows to Reduce Burnout and Address Staffing Shortages

In its Crossing the Quality Chasm: A New Health System for the 21st Century report, the Institute for Healthcare Improvement (IHI) listed one of its "Aims for Improvement" as healthcare being efficient. In summary, the goal of this efficiency is reducing waste and...

HIPAA Compliance: Keeping Patient Data Secure While Conducting Patient Outreach

The healthcare industry wasn’t always considered a primary target for cybercrime. However, the rapid emergence and adoption of technology by providers along with the vast amounts of protected health information (PHI) they’re required to handle have resulted in it...

Seven Recent Regulatory Changes for COVID-19 Vaccine and Testing Mandates: What Healthcare Providers Should Know

A lot has happened in the United States since early September. In the entertainment world, Jamie Spears was suspended and subsequently removed as the conservator for his daughter, Brittany. In politics, California Governor Gavin Newsom won the recall election to...

Patient Portals: A Valuable Tool For Improving Patient Engagement

Just a couple years ago, many healthcare providers cited artificial intelligence and machine learning as key areas of focus for their organizations. Now, the emphasis has shifted to patient engagement. More than half of healthcare chief information officers (CIOs)...

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