Providertech Blog
3 Social Determinants of Health You Should Address Via Patient Outreach
Social determinants of health are the conditions by which people live, work, and play, according to the American Academy of Family Physicians. These environmental factors outside of the doctor’s office all play a significant role in an individual’s health and...
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4 Things to Consider When Choosing Patient Outreach Software
As the healthcare industry shifts focus from volume to value, modern payers and providers are leveraging patient outreach software to improve patient engagement and satisfaction at a larger scale and lower costs than traditional communication practices allow....
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4 Ways to Attract New Patients in a Digital World
While healthcare organizations need to continue building relationships with their existing patients, practices who want to grow must work to attract new patients at the same time. And, in today’s technology-enabled world, bringing new patients in the door doesn’t...
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How a FQHC in Pennsylvania Reduced Time Spent on the Phone by 75% Using Automated Appointment Reminders
Meet La Comunidad Hispana La Comunidad Hispana is a nonprofit Federally Qualified Health Center serving over 6,300 unique patients annually. Located in Southern Chester County, Pennsylvania, La Comunidad Hispana’s roots began as a social service agency for vulnerable...
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6 Tips for Managing and Responding to Patient Feedback
Patient feedback is critical to ensuring quality healthcare and patient satisfaction. Not only does it provide insight into your patient’s experience, it can help you identify opportunities to close gaps in care and improve your reputation. Whether you collect patient...
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3 Myths Surrounding Patient Text Message Programs
Healthcare payers, providers, and Federally Qualified Health Centers understand how important communication is to increasing patient engagement and quality outcomes. However, sometimes uncertainty around laws and regulations such as the Telephone Consumer Protection...
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The Future of Population Health Outreach: 4 Trends Impacting Care Management
As health organizations respond to rising healthcare quality standards and costs, providers and payers are recognizing the importance of population health outreach as an opportunity to help segmented populations attain and keep healthy lifestyles. In order to improve...
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6 Ways to Improve Your Front Office Efficiency and Make Life Easier for Your Team
Poor front office efficiency is a major contributor to the epidemic of physician and medical staff burnout. Characterized by work-related exhaustion and doubt of professional abilities, burnout affects 30 to 60 percent of physicians across various specialties...
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3 Mistakes Hurting Your Population Health Outreach Strategy
Population health outreach allows healthcare providers and payers to proactively target specific groups of patients in order to help them live healthier lives. From educating populations on chronic diseases to reinforcing healthier lifestyle choices, population health...
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3 Ways to Target Patients for Population Health Outreach
Effective population health outreach can lower costs per service, reduce Emergency Department visits and hospitalizations, and generate better patient experiences, engagement, and outcomes. However, this requires a significant cultural shift from episodic care to...
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