Expand Your Patient Outreach Without Expanding Your Care Team
Deliver quality care more efficiently using the resources you already have.
It’s really a high tech, low touch option that is not intended to replace the human element. Rather, it helps us scale and drive human interaction with our patients.
Suganya Karuppana, MD, CPHQ Medical Director of Quality, Family Medicine Physician | Adelante Healthcare
Improve Patient Outcomes and Engagement
As a healthcare provider, you work hard to ensure your patients receive the quality care they deserve. With growing pressure to deliver value over volume, we help providers deliver automated and customized patient outreach that improves outcomes and engagement. Whether it’s collecting patient feedback after a visit or reminding patients to schedule their annual checkup, you can trust us to help you more efficiently manage patient care and promote wellness, while helping to advance value-based initiatives.
Providertech Solutions for Providers
Streamline Your Front Office
Reduce manual efforts and free up your staff to focus on caring for your patients using:
Automated Appointment Reminders
Send text and voice reminders to ensure your patients show up.
Healthcare
Messenger
Engage in real conversations with your patients.
Predictive
Analytics
Backfill last-minute no-shows or cancellations using predictive analytics.
Expand Population Health Outreach
Close gaps in care and keep your patients healthier using automation to deliver messages related to:
HIPAA Compliant Texting Made Simple
Identify and target at-risk members struggling with chronic disease.
Chronic Care Disease
Identify and target at-risk members struggling with chronic disease.
Tracking Outstanding Orders
Ensure patients complete necessary lab and diagnostic orders.
Custom Communications
Tailor messaging to fit your patient’s unique needs.
Improve Patient Access
Help your patients receive the care they need, when and where they need it, using:
Automated Transportation
Streamline ridesharing services for eligible patients.
Predictive Analytics
Backfill last-minute no-shows or cancellations using predictive analytics.
Two-Way Texting
Engage in real conversations with your patients.
Enhance Patient Satisfaction
Collect and respond to feedback while elevating your online reputation using:
Review
Promotion
Predetermined high scores automatically push satisfied patients to reputation sites where they can leave positive reviews.
Real-Time Service Recovery Alerts
Scores below your predetermined threshold are sent to your service recovery team for immediate follow-up.
Trend
Analytics
View keyword trends and aggregate Net Promoter Scale scores by provider and office for actionable insight.
Visit the Blog
Learn more about how Providertech helps providers scale patient outreach on the blog.
