by Holly Meyer | Aug 1, 2024 | Conversational AI, HIPAA, TCPA Compliance
Healthcare is full of acronyms: EHR, SDOH and FQHC just to name a few. HIPAA often tops the list because a lack of compliance with it has the potential to result in costly fines and penalties. Although independent from HIPAA, the Telephone Consumer Protection Act...
by Lisa Tejada | Jun 23, 2020 | Patient Outreach, TCPA Compliance
As healthcare organizations and providers are working tirelessly to care for patients amidst the COVID-19 pandemic, communication solutions, such as automated texting and calling, can help them keep patients updated on when, where, and how to stay connected to their...
by Lisa Tejada | Oct 1, 2019 | Automation, Security, TCPA Compliance
If you’re a healthcare professional looking to implement a healthcare text messaging solution at your Federally Qualified Health Center (FQHC), you may be overwhelmed by your options. And, with strict HIPAA and TCPA compliance regulations, you can’t afford to make the...
by Lisa Tejada | Jan 9, 2019 | Patient Outreach, TCPA Compliance, Uncategorized
Healthcare payers, providers and Federally Qualified Health Centers (FQHCs) understand how important communication is to increase patient engagement and quality outcomes. However, sometimes uncertainty around laws and regulations such as the Telephone Consumer...
by Lisa Tejada | Oct 23, 2018 | Patient Communication, Patient Outreach, TCPA Compliance
As texting has become the preferred communication channel for many consumers, healthcare providers and organizations are incorporating a physician text message program into their operational workflows and population health outreach campaigns. From sending appointment...
by Lisa Tejada | Sep 11, 2018 | Patient Outreach, Security, TCPA Compliance
In today’s patient-centered landscape, healthcare professionals are working hard to engage their patients outside of the doctor’s office, when and where it’s convenient for the patient. For this reason, technology automation is increasingly catalyzing an improved...
