Digital Health Tools: Expanding Access to Care Through FQHCs Serving the Country’s Fastest-Growing County
What do one in nine children, one in five rural residents, one in three living in poverty and more than 385,000 veterans have in common? They rely on Federally Qualified Health Centers (FQHCs) for medical care. Approximately 30 million individuals across the United...
The Dos and Don’ts of Patient Outreach
The world is full of rules, both written and unwritten. Follow traffic signs. Don’t cut in line. Obey those in authority. There are dos and don’ts that should be followed by healthcare providers when conducting patient outreach. Instead of rules, though, they are...
Combining Patient Engagement and Population Health Management Through Automated Outreach
The American Association of Medical Colleges projects a national physician shortfall of at least 37,000—and possibly well over 100,000— over the next decade. Research shows that Americans living in areas where primary care doctors and nurse practitioners are in short...
6 Ways Automated Outreach Improves Patient Outcomes
Today’s healthcare consumers are busy. They expect healthcare to provide them with the convenient, frictionless and personalized experience businesses in other industries offer. Although healthcare has typically been a little slow to adopt consumer-centric...
Conversational AI: A New Patient Outreach Tool for Lung Cancer Screening
The American Cancer Society estimates that there will be approximately 234,580 new cases of lung cancer in 2024 and roughly 125,070 deaths from the disease. Those are sobering numbers. Lung cancer is the leading cause of cancer death in the United States. Each year,...
How Healthcare Providers Can Use Generative AI Responsibly
Hallucinations and artificial intelligence (AI) certainly sound like an odd combination. One is falsely perceiving the presence of something, and the other is a type of technology. However, hallucinations in generative AI refer to mistakes. Entities utilizing...
Mitigating Patient No-Shows Through Conversational AI
Patients miss doctor’s appointments. It is an inevitable part of healthcare. Some individuals simply forget that they scheduled it, and others might not have reliable transportation to get there. Whatever the reason, patient-no-shows cost physician practices — and...
Utilizing Conversational AI to Conduct Post-Discharge Follow-Up
Nobody likes to stay in a hospital. The beds aren’t comfortable, the food is mediocre at best and getting a good night’s sleep is nearly impossible. What’s even worse is having to be readmitted. Hospital readmissions are problematic because they lead to poor clinical...
Conversational AI: The Newest Patient Engagement Solution for Healthcare Providers
Have you ever visited a website and used a chatbot, only to learn that it doesn’t have the answer for which you’re looking? You are given an assortment of choices, but none of them match what you want to know. Chatbots offer a lot of advantages for large companies,...
How Digital Health Made My Newest Healthcare Journey a Little Less Difficult
I never liked running, but now that I can’t, I kind of wish I had tried it a little more. This is my new reality as someone with a (mostly) invisible disability. I woke up one morning in December 2022 with my left leg weak and numb. I remember thinking the issue was...
The Advantages of Automated Text Messaging for Healthcare Providers
Americans are busier than ever — at least it seems that way. Employees in the United States work on average more than 2,000 hours per year, and residents who sleep about eight hours a day get approximately 2,900 hours of sleep annually. No wonder 60 percent of...
Proof That Patient Engagement Leads to Better Health Outcomes
Better patient engagement leads to improved health outcomes. The proof is in the pudding. There’s no pudding here, but we do have plenty of proof. Numerous studies have been done on the positive effects patient engagement produces. As we’ve mentioned in previous...
